My Sedgwick Walmart (LOA Claim) Portal - How to Request Leave?

Go to my Sedgwick Walmart portal, to get started on requesting LOA. To take a leave of absence, you need to complete a formal request and have it approved. All LOAs are administered by Sedgwick, our third-party administrator. If you have a disability claim related to your leave, Sedgwick may also handle your short-term disability claim.

Sedgwick will review your situation – All leave requests must be submitted to Sedgwick, even if you’re applying for a personal reason requiring approval by your facility manager. Sedgwick will check your eligibility, send your request for approval, and record and track your leave.

You can request and manage leaves online through https://login.mysedgwick.com/. You can also call Sedgwick at 800-492-5678 to request your leave.

When Sedgwick gets your request, they’ll open a case for you. You’ll get a letter and your initial leave packet (if approved) by mail or email, depending on your preference. This packet contains important information about your leave and some essential forms. 

The letter will let you know if you’re eligible for the leave you requested based on your hours and length of service.

If you have access to a printer, you can access and print out your initial packet on mySedgwick within two business days of making your request.

How do I get paid?

While a leave of absence is generally unpaid, you may have access to PTO or disability benefits that can replace part of your income while you’re away. It's also important to keep up your other benefits coverage by paying your premiums. Note: If you have an approved short-term disability claim, premiums for your benefits, such as your medical plan coverage will be deducted from your short-term disability payments.

What if I don’t speak English very well?

Sedgwick uses the AT&T language line, which provides a translator for you when you’re talking with a Sedgwick representative. The AT&T language line supports over 40 different languages. You can also submit your medical certification form in Spanish, and Sedgwick will have it translated.

When do I request leave?

Whenever possible, submit your request 30 days before the day you plan to start your leave. If your request is for unexpected reasons, get it in as soon as you can, preferably within one business day after learning that you need to take a leave.

IMPORTANT: If you're unable to submit your own request, a People Partner, your manager or a family member can submit it for you.

How do I request leave?

• Notify your manager immediately of your need to take a leave.
• Follow the normal call-in procedures for your facility.

1. Home Office, Sam’s Club and Walmart stores: call in each absence until Sedgwick has approved your leave.
2. Supply Chain: call in each absence until your facility receives notification from Sedgwick that your leave of absence has been requested. Typically this will happen within one business day of being submitted.

• Request your leave

To request your leave with Sedgwick, you’ll need:

1. Your Walmart Identification Number (WIN)
2. Personal contact information
3. The reason for your leave
4. The fax number for your doctor, if you're requesting a medical or family care leave
5. The dates for your leave, and whether it's continuous (all at once) or intermittent (some now, some later)
6. Your most recent two-week work schedule

When you have all your information together, submit a leave request to Sedgwick either online or by calling their leave team:

Going online using mySedgwick, or Phone: 800-492-5678.

• Review your leave packet from Sedgwick.
• Return your forms.

Depending on your reasons for a leave, you’ll need to complete the forms provided by Sedgwick:

Medical Certification/Attending Physician Statement. If your leave is for medical reasons and you are not requesting short-term disability: take this form to your doctor to be completed and be sure it’s returned to Sedgwick within 20 calendar days. 

Sedgwick can also fax the form to your doctor if you provide them with the information. You should always follow up with your doctor to make sure the form has been completed and returned by the due date. 

If your leave is a result of emergency medical treatment, Sedgwick will accept information from the emergency room doctor showing the date you went to the ER, the patient treated (yourself or a family member), the medical reason, and the dates the doctor recommends you miss work and continuing treatment of care (meaning ongoing medical treatment).

IMPORTANT: Make sure this form is returned promptly. Allow at least 24 hours for your doctor’s office to return the form, then double-check mySedgwick to see if Sedgwick has received it.

Release of Information. This form allows Sedgwick to contact your medical providers to coordinate your leave and get additional details or clarification if needed.

To return your completed forms:

• Fax to: 859-264-4372 or 859-280-3270
• Email to: WalmartForms@Sedgwicksir.com
• Upload on mySedgwick

IMPORTANT: Sedgwick must receive your completed Medical Certification or Attending Physician Statement within 20 days, or your leave and short-term disability claim will be denied. If you are not able to submit the form in time, let Sedgwick know the date you'll be able to provide it. If you don’t get back to them, your leave will be denied.